Mlytics Unveils AI-Powered Conversational Chatbot, Revolutionizing Customer Experience

Avatar photo
Business Intelligence

SINGAPORE, May 19, 2023 /PRNewswire/ — Mlytics, a company focused on web optimization solutions and augmenting technology video stream companies, is introducing a new addition to their platform, a GPT-powered Mlytics AI Assistant. This development is not meant to be a new commodity, but rather an embodiment of Mlytics’ dedication to improving the user’s digital experience on their platform.

The Mlytics AI Assistant provides real-time, personalized assistance, facilitating immediate responses to inquiries and insightful product suggestions. As a 24/7 virtual assistant, it’s designed to provide efficient, accurate support, increasing user satisfaction and streamlining communication processes. Its primary role is to co-pilot users in understanding Mlytics’ products, finding customized solutions for unique customer resquest specific industry, diagnostic the problem, and to guide them through onboarding and troubleshooting without extensive reliance on a knowledge base.

The implementation of AI technology further emphasizes Mlytics’ commitment to enhancing customer service and support, and is in line with their objective of integrating AI and analytics to optimize customer experiences.

“Mlytics is constantly learning and adapting to improve customer experiences,” said Edward Hu, VP of Business Strategy & Insights. “Our Mlytics AI Assistant is another medium to make our platform more accessible. We see the potential of language model learning and are experimenting it to provide a more intuitive experience for our users. We look forward to seeing how this addition will contribute to the web and streaming industry.”

In addition to the Mlytics AI Assistant, Mlytics is also experimenting with implementing more AI features into its platform. True AI CDN load balancing and conversational data analytics are just a few examples of the exciting developments on the horizon.

About Mlytics

Mlytics is a leading provider of web optimization and video streaming solutions, empowering businesses with data-driven insights and intelligent automation. With a focus on optimizing customer experiences, Mlytics combines advanced AI technologies with cutting-edge analytics to deliver innovative solutions that drive business growth and customer satisfaction.

View original content:https://www.prnewswire.com/apac/news-releases/mlytics-unveils-ai-powered-conversational-chatbot-revolutionizing-customer-experience-301829610.html

SOURCE Mlytics

相關文章

澳門大學預測2024年澳門GDP增長16.8%

澳門大學發表2024年澳門宏觀經濟修訂預測,預計澳門今年地區生產總值增長16.8%,恢復至2019年水平的94.5%。

澳門2月新批核住宅按揭及商用物業貸款均下跌

澳門金融管理局4月11日發佈的統計數據顯示,2024年2月新批核的住宅按揭貸款按月下跌 42.5%至 6.9 億澳門元。

第十二屆旅博會將於4月26日揭幕

第十二屆澳門國際旅遊(產業)博覽會將於4月26日至28日舉行,今屆旅博會以“相匯旅博 相聚商機”為口號,招聚海內外旅遊及相關業者來澳參與。截至目前,參展商有超過600家,買家約500位,展位超過1,300個。

探索線上演唱會動態

澳門旅遊學院研究人員探討消費者決定“參與”線上演唱會的動機,並為優化此類活動提供了指引。 

澳門總體失業率維持2.2%,本地居民失業率為2.8%

澳門統計暨普查局資料顯示,2023年12月至2024年2月期間,澳門總體失業率為2.2%,本地居民失業率為2.8%。

澳門2月綜合物價按年升1.46%

統計暨普查局表示部份升幅是由於今年農曆新年在2月,而去年則在1月,物價在農曆新年期間普遍較高所引致。